Users
Caution
Dear Users
Business activity in the field of virtual currencies is a regulated activity. The currency
exchange service provider https://dtex.softsolutionstech.net/ has an entry in the appropriate
register authorizing it to provide services in the field of virtual currencies. In addition, the
Service Provider applies internal AML procedures in accordance with the Act on
Counteracting Money Laundering and Terrorist Financing.
The Service Provider advises that trading in virtual currencies involves the risk of losing
some or all of your funds due to exchange rate fluctuations. Due to the subject of the
services provided (digital services), the right to withdraw from the contract for consumers
is excluded based on the provisions of the Consumer Rights Act.
The security of transactions may be at risk due to circumstances beyond the control of the
Website Service Provider. To avoid this, the Service Provider encourages you to read the
following rules:
- always try to confirm the identity of the other party to the transaction - to whom you
intend to transfer funds. You can use a phone call, Skype, Zoom or any messenger. Also
verify the other party's wallet information;
- fill out the wallet address or account number field carefully. In the event of an error, the
transaction may not be completed or the funds may be received by an unauthorized person
without the possibility of recovery;
- never grant loans using "irrevocable" electronic paymentsystems. Such systems are most
often used by fraudsters!
- if you receive an offer to make a payment in a way other than that specified in the
instructions for using our Website or in accordance with the Regulations, you should refuse
to complete the transaction. In any case, such actions should be reported to our Support
Department and report the incident to our expert;
- if you are not the owner of the funds that are the subject of the transaction - do not perform
it! Fraudsters often use other people's bank accounts or wallet addresses to transfer funds
obtained from crime. By making such transactions using your account, you make it easier
to commit a crime!
- always verify whether the information received in your e-mail comes from a reliable
source. Service employees always contact us from addresses with the domain
[email protected];
- our website, like other virtual currency exchange offices, does not grant loans, does not
accept money from people in debt, nor does it accept donations.
Notify us of any attempt to impersonate our Website!